Why Empathetic Listening is a Game Changer for Case Acceptance – ONLINE COURSE

Listening is a skill that must be learned and nurtured. Are you or someone you know constantly thinking about the next question to ask or how to fix something? Do you interrupt when people are talking? Did you know the “pause” after someone finishes a thought is the most powerful moment? When someone says,  “I like Steve because he gets me”, it’s because I listened with empathy.

• Making instant connections with patients
• 5 levels of listening
• Relationship hacking
• How to create Flow with patients

ABOUT Steve Sperry:

Steve Sperry, owner of Inventive Dental Solutions. Steve has been a dental advisor providing dental specific coaching, consulting, practice management and marketing services for over 25 years. In 1987, Steve fulfilled his lifelong dream of owning his own company and founded Pinnacle Practices, Inc., which grew into the largest dental consulting firm in the South. Over 18 years, Steve developed in house programs, teaching strategies, and workshops for his dental clients and worked “hands on” with over thousands of practices, ensuring their success. In addition, Steve lectured regularly at dental schools, dental societies, universities, and study groups, and contributed several articles to dental journals and magazines.

In December 2004, Steve sold his company in Dallas, and moved West to Nevada, where he founded Inventive Dental Solutions, LLC. Steve has continued and expanded his work coaching clients in Nevada and Southern California, and has created the LOTUS leadership program for dental professionals. Steve has worked hands-on with thousands of practices, developing and implementing strategic business plans and models for growth and a lifetime of success. Steve’s passion is to train dentists to become leaders who own a business not a job.

Steve’s Specialties include dental practice management, dental marketing, positioning dental practices to add partners/associates, group practices, dental team building, and dental leadership.

 

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